Frequently Asked Questions (FAQs)


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Who can use the Writing Center?
The Writing Center is open to all currently enrolled Gaston College students who can provide a Gaston College ID # and students who have graduated within one semester of the present semester and need assistance with resumes.

How can the Writing Center help me?
We can help you with any writing assignment for any class, not just English. We can help with reports, reviews, journals, critical thinking questions, reader responses, literary analyses, research papers, reflections essays, scholarship essays, college transfer application essays, resumes, cover letters, and much more.

I don’t know how to start my paper.
We can help you with brainstorming, outlining, researching, revising, and editing, in addition to basic grammar instruction.

Can I come during my class time?
No. A student cannot miss his/her class in order to get help with a paper.

Where are you located?
At this moment, the Writing Center is located online only due to the pandemic. Once in-person sessions are deemed safe, the Writing Center will be located on both the Dallas and Lincolnton campuses. The Dallas location is in the Morris Library (ML) 204. The Lincolnton location is in LC 202, which can be scheduled/reserved by instructors for their students. Please check the Writing Center’s homepage for the most up-to-date information.

Can I walk in?
Currently, walk-ins are not available, as we are entirely remote. To be seen you will need to fill out the request form. Once the center reopens, you may walk-in, although we do recommend appointments. If you don’t have an appointment, there may be a wait period before a writing coach can see you. However, we may be able to give you an approximate wait time. Walk-ins will be seen on a first-come, first-served basis.

How do I make an appointment?
To make an appointment, please fill out this form: Student Request Form. This form can also be found on the GCWC homepage.

If I can’t make my appointment time, can I still get help?
Yes. Please let us know as soon as you know you are unable to attend your session by emailing your coach, whose email address can be found in your confirmation email, or by filling out another request form found on this website. We generally give students a 10-15 minute grace period, as there can be technological issues or scheduling issues. However, you do not let us know you are running late after this time, we may assume you are a no-show.

Can I change the location of my appointment and/or date and time?
As the center is entirely remote, we cannot change the location. You may change the date/time if it does not work for you by emailing your coach to cancel the session and filling out another request form, which can be found on the GCWC homepage.

My class is an online class; can I still get help?
Yes! We offer online tutoring to all students in all classes. If our operating hours are not accessible to you, students taking English courses are also able to access ThinkingStorm.

Are there any requirements for an online session?
Yes. You will need access to the following:  

  • Your Gaston College e-mail account login information
  • Your Gaston College ID #
  • An internet-capable device from which you can hear audio
  • A microphone if you wish to talk to your tutor (optional)

We strongly encourage students to make appointments at least a week in advance. Although scheduling an appointment in less time may be fine, we are not always able to schedule same- day online appointments.

I have to give a speech or do an oral presentation; can you help me?
Yes. Schedule an appointment just like any other appointment and we can assist you with your presentation. Please just make sure to note that you are working on a presentation.