Frequently Asked Questions (FAQs)


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Who can use the Writing Center?
The Writing Center is open to all Gaston College students.

How can the Writing Center help me?
We can help you with any writing assignment for any class, not just English. We can help with reports, reviews, journals, critical thinking questions, reader responses, literary analyses, research papers, reflections essays, scholarship essays, college transfer application essays, resumes, cover letters, and much more.

I don’t know how to start my paper.
We can help you with brainstorming, outlining, researching, revising, and editing, in addition to basic grammar instruction.

Can I come during my class time?
No. A student cannot miss his/her class in order to get help with a paper.

Where are you located?
We have locations on both the Dallas and Lincolnton campus. The Dallas location is in the Robinson Building (RCB 236). The Lincolnton location, in the Lincoln Classroom Building (LC 202), can be scheduled/reserved by instructors for their students – no regular hours.

Can I walk in?
Yes, you may walk in, although we do recommend appointments. If you don’t have an appointment, there may be a wait period before a writing coach can see you. However, we may be able to give you an approximate wait time. Walk-ins will be seen on a first-come, first-served basis.

How do I make an appointment?
You can make an appointment in person, by calling us at 704-922-2369, or by going to → Student Resources → Writing Center → Request an Appointment.

If I can’t make my appointment time, can I still get help?
Yes. If you are unable to make your appointment time, please call us at 704-922-2369 so that we can reschedule your appointment if needed. We generally give a five-minute grace period before you lose your time slot; however, if you arrive after that  and have not called us, there is a chance you will lose your time slot.

Can I change the location of my appointment and/or date and time?
Yes, you may change the location and/or date and time if that date and/or time is available at the campus you wish to change it to. Or we can schedule a different date and/or time.

My class is an online class; can I still get help?
Yes. We offer Online Tutoring during our regular office hours and students taking an online English course have the ability to access NetTutor when the GCWC is closed.

Are there any requirements for an online session?
Yes. You will need access to the following:
• Your Gaston College e-mail account login information
• An internet-capable device from which you can hear audio
• A microphone if you wish to talk to your tutor (optional)
• We strongly encourage students to make appointments at least a week in advance. Although scheduling an appointment in less time may be fine, we are not likely to be able to schedule same-day online appointments.

I have to give a speech or do an oral presentation; can you help me?
Yes. Schedule an appointment just like any other appointment and we can assist you with your presentation. Please just make sure to note that you are working on a presentation.