Technical Support
Blackboard Support
Blackboard Help Desk – Online Learning Support Center
This is the Support Center for the North Carolina Community College System for Blackboard. This site is designed to provide a variety of support channels; all of which are available 24 hours per day.
Telephone: 866-829-9690
Publisher Support
Help Desk: Live Chat
Telephone: 800-677-6337
Help Desk: Live Chat
Email: tech.support@course.com
Telephone: 1-800-354-9706, choose options 5, then 3
Help Desk: Live Chat
Email: help@emcp.com
Telephone: 1-800-328-1452 (press 2) for Technical Support
Gaston College Support
For assistance with non Blackboard technical support (ie: WebAdvisor, Gaston College email, network access and/or student logins).
Telephone: 704-922-6420; CET 11
Online Learning Contacts
The Faculty Resource Center for Online Learning is located in CET 154.
Beverly Murphy – eLearning Technology Specialist
Telephone: 704-922-2307; CET 154B
Kim Gelsinger– Director of Distance Education
Telephone: 704-922-6515; CET 154C
Karen Duncan– Instructional Technology Specialist
Telephone: 704-922-6555; CET 154A