Technology Services

Our Services

Technology Services is located in the lower level of the CET building. Our department supports the hardware and software needs of the Gaston College community.

In addition to implementing purchased technologies for academic use, we provide faculty and staff support for both desktop and administrative computing. We are poised to help students with issues relating to network/ software access, while instructors assist them with their assignments.

Business Hour

Office and Technical Support Staff:
8:00 a.m. to 5:00 p.m., Monday through Friday (time may change due to Holidays or campus closings).

Phone:
704.922.6420

Walk-in:
Dallas Campus, CET 11

Helpdesk Ticket Request:
http://helpdesk.gaston.edu/

Our Network

The telecommunications infrastructure at Gaston College is a state-of-the-art fiber optic computer network. Students and faculty have access to a plethora of resources on the network. Students can browse the Internet from many of our open labs and also gain campus-specific access to research tools such as NC LIVE. Students are required to read and adhere to the acceptable-use policy before using computer resources at Gaston College. See our Student Handbook or click here to review the acceptable-use policy.

Technology Services Staff

Name	Title	Phone (704)	Email
Savonne McNeill	Chief Technology Services Officer	922-6420	mcneill.savonne@gaston.edu
James Cantrell	Director	922-6420	cantrell.james@gaston.edu
Sherry Carpenter	Administrative Assistant	922-6420	carpenter.sherry@gaston.edu
Karen Williams	Webmaster/Training Specialist/Help Desk	922-6420	williams.karen@gaston.edu
Kristin Hyslop	Systems Administrator	922-6420	hyslop.kristin@gaston.edu
Jimmy Stamey	Back-up System Administrator	922-6420	stamey.jimmy@gaston.edu
Tim Ausburn	Network Server Specialist	922-6420	ausburn.tim@gaston.edu
Wil Denton	PC Technician	922-6420	denton.wil@gaston.edu
Cathy Wilson	Master PC Technician	922-6420	wilson.cathy@gaston.edu
George Woollums	PC Technician	922-6420	woollums.george@gaston.edu
Pat Boylan	Network/PC/AV Technician	922-6259	boylan.pat@gaston.edu
Gary Johnson	Technology Specialist - Kimbrell Campus	922-4258	johnson.gary@gaston.edu
Diane Ward	Technology Specialist - Lincoln Campus	922-5204	ward.diane@gaston.edu
Randy Hayes	Network Infrastructure Specialist	922-6420	hayes.randy@gaston.edu
Travis Hogue	Network/PC/AV Technician	922-6261	hogue.travis@gaston.edu

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