Our Technology Services Helpdesk provides faculty/staff efficient support for computer, network and multimedia related issues.  The helpdesk is the primary means for obtaining support.  If you call and your request can not be answered immediately, you will be asked to enter the request into the helpdesk.   You will receive an automated email that your request was submitted and our staff will take care of your request.

GC Helpdesk

Technology Services Support Center

(Includes Media Equipment Support)

Online Helpdesk Request 24/7 – (primary means of obtaining assistance)

 

Fall and Spring Semesters

Summer Semester

Monday
Tuesday
Wednesday
Thursday
Friday
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
8:00 AM – 4:00 PM
Monday
Tuesday
Wednesday
Thursday
Friday
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
8:00 AM – 5:00 PM
CLOSED

 (Times may change due to Holidays or campus closings.)

Phone: 704-922-6420

Walk-In: Dallas Campus, CET 11

 

Note: After hours support calls will be handled the next business day.

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